Privacy Policy
Infinity Web Solutions LLC | DBA - Infinity Travel is the owner and operator of Farebookerhub.com and its related companies, values your trust and wants you to be familiar with how we collect, use, and disclose information. This Privacy Policy describes our practices in connection with information that we collect when you visit our website, access or use any of the software applications made available by us for use on or purchase or use our services provided through our various channels, including, but not limited to, our Websites and contact centers (the “Services”).
By visiting any of our Websites, accessing and/or using any of our website, or purchasing or using our Services, you are agreeing to the terms and conditions of this Privacy Policy and the Terms and Conditions.
Farebookerhub.com collects the following personal information when you book online through our website, contact centre or via e-mail.
- Complete name of all the travellers as per the passport or government issued photo ID
- Telephone contact.
- Email ID.
- Date of birth.
- Passport details if requested by the airlines.
- Complete credit card number.
- Expiry Date of the credit card
- Type of card
- Billing details as per credit card bank record.
- Duly signed credit card authorization form as the case may be.
- Postal code provided on the credit billing address
- Billing address for the credit card
Security of information we collect from you
Data information Security is our top most priority and Farebookerhub.com does not compromise on the same. We do not sell or share the information to third party:
- until unless instructed by law
- or affiliates where sharing of information is necessary to facilitate your travel.
We at Farebookerhub.com are very sensitive to data protection and take utmost care to secure the sensitive information. All submission of sensitive information via the website, e-mail or through our contact centre is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted with a 2048 bit encryption and transmitted to us in a secure manner. You may can validate the same by looking for a closed lock icon at the top of your web browser, or looking for "https" at the beginning of the address of the web page. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service, ticketing) are granted limited access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment with access level and auditable logs to backtrack the access, Our employees sign and confidential and non-disclosure agreement before they would join the operations. A background verification check is performed for each and every employee even before they are given an offer letter.
Information We need from you
- Personal Details: To proceed with your booking, we do need to collect your personal data like your name, age, gender, your email etc.
- Payment Information: We may also ask for the payment credentials from you in order to be able to initiate your booking process.
- Log Data: You do need to know that our server does record all sorts of information whenever you do visit our site. This may include your IP address, browser type, device information, operating system, referring/exit pages, and other usage details.
- Cookies: Cookies are mainly used to be able to enhance your user interface on our site. Cookies are small files stored on your device that enable us to collect certain information about your browsing activities.
Security questions for existing reservations
For enquiry on existing reservations or changes our travel consultants will run you through some security validation questions. This is done in order to protect your reservation and to ensure that we do not divulge your travel information to anyone else. Out of the following questions, you might be asked three questions and correct answers to that will allow us to share the required information you.
- Your complete name as under the booking
- Form of payment used to make the booking
- Last four digits of the credit card used to make the booking.
- Type of credit card.
- Telephone contact number
- E-mail ID.
- Your outward journey dates.
- Your inward journey dates.
- Number of travellers in your booking
- Postal code provided on the credit card billing address.
- Billing address for the credit card.
Third Party links
We use 3rd party link on our website to provide
- travel related information
- visa requirement
- Baggage policies
- Infant policies
- destination details
These links are under the preview of our affiliates and suppliers. They have their own respective privacy and using our website you agree to those privacy policy, terms and conditions.
How We Use Your Information
- Personalization and Service Improvement: We use the information we collect to personalize your experience on Farebookerhub.com, provide you with the requested services, improve our website, and offer relevant content and recommendations.
- Communication: Your personal details are collected to be able to send you the updated regarding our site
- Transaction Processing: We use your personal and payment information to process bookings, complete transactions, and provide customer support related to your reservations.
Data Security
All of your information is secured and encrypted with us. We do not share any of your details with any other third party.
Your Choices and Rights
Access and Update: You have the right to access and update the personal information you have provided to us. You can do so by logging into your account or contacting us directly.
Opt-Out: If you no longer wish to receive promotional communications from us, you can opt-out by following the instructions provided in our communications or by contacting us directly.